Testimonials

I found Neondragonfly very knowledgeable in providing suggestions to set up my small business website and Rob provided some great advice on options available for best results. He was very flexible including amendments and keeping me updated on the website construction progress. Personal approach with professional outcome, very satisfied.  

Rob did a fantastic job on our National Advisory website. He was able to to quickly grasp our specific needs and provided the right mix of creativity, responsiveness and technical knowledge to get the job done - and all at a very competitive rate. Working with a local web designer proved to be the most efficient way to ensure we had an online presence up an running within a very tight timeframe I highly recommend NeonDragonfly for your small business online requirements.

I cannot recommend Rob highly enough. He was very professional, friendly, informative and quick to respond to my requests. His wealth of knowledge in this field is amazing and he's very reasonably priced in the current economic climate.

I am very pleased with the web design provided by Rob, NeonDragonfly Web Design, for my yoga studio - Queanbeyan Yoga Room. I found Rob to be very professional, easy to deal with, very responsive to my input and very timely in his development of the new web site. The site has only been up and running for a couple of weeks and I have allready received numerous comments from students confirming that the site is a great improvement on the previous web site. I found the face to face meetings during the development of the site to be informative and helpful. Rob had useful input into the content and layout of the web site, which has added to the end product. I would have no hesitation in recommending Rob.

I'm thrilled by the quality of the website that Rob at NeonDragonfly produced for me. It's clean, clear, simple and easy to navigate for prospective clients. It's also inviting, colourful, informative and very professional looking. Even after one week, the results are very pleasing! From the very moment I made contact with him, Rob has been professional, caring, patient, understanding, efficient and thorough. And when we were fine-tuning the project, he was extremely receptive to my feedback and acted upon my requests with great economy and precision. I take no hesitation in recommending Rob at NeonDragonfly for any small business that needs an effective and affordable website.  

I have worked with other website developers in the past, but Rob was by far the most responsive, client-focussed, and trustworthy of them all. He really listened to me and my ideas/needs, and time and again has gone above and beyond to provide me with not only a beautiful and functional product, but one which draws positive comment from my own clients on a regular basis. If you are looking for a website developer with unfailing integrity and a commitment to customer service that reflects his personal values, then Rob Cowden is the professional for you.

I can’t thank Rob enough for designing my website. I wanted a website that reflected my services and style, and this is exactly what I have. I was apprehensive when it came to setting up my own website. I have a design background and skills but none of the technical knowledge. I tried creating my own but this became a nightmare and an arduous task so I gave up.  This is when I turned to Rob Cowden at Neondragonfly Web Design. Rob’s professional approach and patience made the entire process easy. My design changes were handled brilliantly and he made time to provide advice or feedback, which I dearly appreciated. His engagement and expertise made working with him a pleasure. Rob also went that step further and showed me how to administer my own site. This way I can ensure Trace of Colour is refreshed and up to date. I thoroughly recommend Rob Cowden at Neondragonfly Web Design.  My website is better than I could have imagined.

I have used the services of Rob Cowden at Neondragonfly Web Design Canberra to create a website for me and have been highly impressed with his calm, pleasant manner, clear explanation of the process, organization and efficiency, with which he made it all happen. As a mature age user of technology, I had continually put off taking that step to having a website, but as an artist, to keep up with the art scene/market it had become a necessity. My first attempt, with another supplier left me feeling absolutely lost with the terminology used, the extremely large sum quoted, plus the lack of patience shown towards me. Rob came to our home for an initial discussion and I found he listened to my requirements, explained clearly what material I needed to supply him with, then handled the rest himself. It took a very short time, a couple of weeks, for Rob to make it happen, allowing me to “tweak” it as I required. He then came back to our home, explained how to use the site, and offered a follow up service, if needed…so far so good! I have no hesitation in recommending him to anyone that requires a website and has no experience of the process. In fact, I have been doing just that to other artist friends who have been hesitating.

Rob is a true professional who listens, advises and seeks to exceed the expectations of the customer. His prompt communication will see you well involved in the process while his creativity will have you wondering why you didn't think of 'that'! I'd recommend him without thinking twice.

I’d just like to thank you for the terrific job you did for my JR Baker (LAW) website. I especially appreciated your technical skills and your creativity and flair for design. You quickly recognised I had absolutlely no knowledge or skills in this area. You explained the process to me simply and you made suggestions that I could understand. You were also extremely patient dealing with my comments and edits. You were quick and most efficient. The job was done within a fortnight and I was grateful for that. I also appreciated your being able to link me with Google My Business. Your rates are most affordable and the fact that I am able to edit the site myself and not pay you a monthly fee for maintaining the site was one of a number of persuasive factors in my choice to go with your firm. It will give me the greatest pleasure to recommend you highly to anyone who is looking for a website designer. It really was pleasure to work with you. Every best wish and thanks again Rob.

I am thrilled with my website and it’s ease of use. Rob’s excellent knowledge combined with his assistance, advice, care and ongoing support has helped me countless times, as has his fast response time. I can’t recommend his work highly enough. Thank you for going above and beyond Rob, it’s rare.

To quote from Rob's own site, he offers 'an affordable yet high standard - small business website package' and he enjoys 'producing simple yet eye-catching, functional and affordable websites for micro and small businesses within and around the Canberra ACT area'. Although my website was not a commercial one, I decided, nonetheless, to try to convince Rob to create my website. The reason for this is simple: I had been searching unsuccessfully for a local web-designer for some time but none offered the simplicity of explanation as did Rob's Neondragonfly Web Designs. Rob has mastered the knack of answering your questions even before you realised you needed to ask them! His website was so informative, all I needed to do was to contact him for an appointment. As mentioned, my website needs were a bit different from what Rob usually creates but, working closely together, he has created a very attractive, user-friendly product that more than suits my purpose. This was the culmination of two face-to-face meetings at a local cafe and numerous email exchanges. Rob responded to all of my emails the same day and he always seemed to second-guess any additional queries I might have. Rob has been a delight to work with, both personally and professionally and I look forward to our continuing professional relationship as my new website continues to develop. I have absolutely no hesitation in recommending him for your website design.

NeonDragonfly managed the design and build of our new website and also the redesign of our LOPAC website. From our first meeting with Rob when the concept was discussed through to final design and the test site, to going "live" the process was quick and went smoothly and we ended up with a great site and the services provided represent good value for money. We are extremely pleased with our new site and we would recommend Rob to others considering a web site build. Cheers, the Team from Floating Beach Wheelchairs Australia.

NeonDragonfly far exceeded my expectations both for customer service, website design and affordability. It was a pleasure to work with Rob who was always professional, polite and easy to communicate with. The website is easy to maintain and update ourselves. We are thrilled with the outcome. Highly recommended.

Rob was recommended to me by a friend. I was so impressed with the work he had done on her website I knew immediately this was the person I needed for the job. Rob was very approachable and patient answering every doubt or change of mind I had with the website. He is easy to understand and communicates well. His attention to detail is meticulous and very quick to respond to emails and set up of the actual website.

Thank you for your guidance, advice and help in setting up my celebrant website. I really appreciated your patience as I know I made lots of changes which you always did promptly! I am very happy with my new website I have had lots of positive comments about it. With kind regards.

I would like to take this opportunity to ‘Thank You’, so much for your advice, effort and efficiency in creating my website. You made the process stress-free and simple. Your impeccable and prompt customer service is invaluable. It is with pleasure that I highly recommend your services and I would not contemplate hiring anyone else. I am so appreciative for everything that you have done and I couldn’t be happier with my website – Thank You!I wish you all the very best and look forward to working with you in the future. With the very best of wishes and kind regards,

Rob Cowden, of Neondgragonfly Web Design, Bungendore has delighted us with his highly professional approach and prompt delivery of the design and production of this website. We are happy to give him the entire credit for translating our lengthy brief and numerous edits into this elegant webspeak solution!

Starting a new business is daunting and getting a web presence is confusing and can be expensive. Rob was brilliant. No stress, hassle free and made a brilliant site. We could not be happier with the end product and for the fraction of the price of the big companies. I highly recommend Rob and can not thank him enough.

Rob at NeonDragonfly was amazing to work with! He responded to all enquiries very promptly, and was very patient with me, as someone who understands very little about the world of the internet. Rob did a great job of our website and I feel the price we paid was very affordable considering the service we received.